Technology Support at the University of Northampton

Northampton technology support

Northampton Technology support is responsible for computer hardware and software acquisition, telecommunications infrastructure, information security, maintenance, and support to all City departments and Northampton Public Schools. Other responsibilities include systems development and planning, system modification and enhancement, operations, central services, and management of the City’s geographic information system.

ITS can help with all types of questions from printing to wifi and network issues, as well as passwords and University accounts. You can book a face-to-face appointment with an IT service specialist at Student Hub or raise a ticket via the IT Portal to get technical assistance from the team. Alternatively, you can call the IT Support line to speak with a technician or visit the ITS help desk in a campus library.

Tech Aid Close to Home: Northampton Technology Support

All students in grades 6-12 are issued a Chromebook device which they take home and back to school each day in the provided laptop bag. If the device requires repair, it is collected in the Media Center and replaced with a loaner. The Technology Department can complete most repairs on the same day.

Mark43, a leading provider of Cloud IT Services, has joined forces with the Northampton District Attorney’s Office to provide law enforcement officers in Pennsylvania with an industry-leading platform that supports their mission of protecting and serving the community. This partnership will help the Northampton County DA’s Office implement new capabilities in their law enforcement software, providing a secure and reliable solution for their investigations and record management needs.